Culture + Client Service are still King — Not Content

IMO, many current entrepreneurs, and small businesses are chasing money and followers so much they ignore their mission and lose track of the end goal. Meaning, they work hard at creating content, yet don’t have a company ‘culture’ that’s been thought about, created and much less sustained. When they start to grow, they aren’t sure how to handle it. Whether you are a business of one or 25, you must have culture and client service to retain, grow and inspire. Or all the ‘likes’ in the world won’t save you.